Wholesale Terms & Policies

PLEASE READ THE FOLLOWING TERMS AND POLICIES CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Minimum Order

Opening Order $300 minimum, reorders $150 minimum.

All first orders are credit card only (VISA, MasterCard and American Express). Net 30 terms can be established for re-orders with approved credit. Send terms sheet to orders@ppd.co (not .com). Terms are Net 30 from date of invoice on approved credit. Past due accounts are subject to a change of 2% per month. There will be a $25 charge on all returned checks. COD’s are not accepted.

Return Policy

Please read full policy before requesting return.

All shipping and damage claims or errors must be made within 10 days of receipt of goods. These returns will not be accepted without prior authorization from our customer service department. Price-tagged or shop worn merchandise may not be returned. For shipping/order errors, product must be received in perfect/resalable condition including all gift boxes and protective sleeves.

Please enclose a copy of the order receipt, packing slip, or invoice. We will credit for the product only once received. Please note that it takes 7 to 10 business days to process returns once they arrive at our location. Upon receipt of your return, we will initiate the refund process. You will receive an e-mail from Paperproducts Design confirming this.

Prices/Canadian

All prices are US dollars. For Canadian prices please email us for Canadian price sheet. Canadian prices will be applied to orders during order processing.

Back Orders

All back orders over $50 are shipped without notice unless otherwise specified.

Shipping

Paperproducts Design ships FOB Novato, California. We typically ship orders in 3-7 business days. Please refer to the below map for estimated transit time from our warehouse. Typically ground shipping to anywhere in the continental US takes 3-7 business days.

Note: Some oversized items may incur additional charges.

shipping-map

Privacy Policy

This privacy policy discloses the privacy practices for www.paperproductsdesign.com. This privacy policy applies solely to information collected by this web site.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800-370-9998.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Paperproducts Design Inc USA. The collective work includes works that are licensed to Paperproducts Design. Any use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Papeproducts Design. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Limitation of Liability

Paperproducts Design shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Paperproducts Design has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.