Wholesale Terms of Service
Opening Order $300 minimum, reorder minimum $150.
All first orders are credit card only (Visa, MasterCard and American Express). Net 30 terms can be established for reorders with approved credit. Send terms sheet to firstname.lastname@example.org. Terms are Net 30 from date of invoice on approved credit. Past due accounts are subject to a charge of 2% per month. There will be a $25 charge on all returned checks. CODs are not accepted.
Please read full policy before requesting return.
All shipping and damage claims or errors must be made within 10 days of receipt of goods. These returns will not be accepted without prior authorization from our customer service department. Price-tagged or shop worn merchandise may not be returned. For shipping/order errors, product must be received in perfect/resalable condition including all gift boxes and protective sleeves.
Please enclose a copy of the order receipt, packing slip, or invoice. We will credit for the product only once received. Please note that it takes 7 to 10 business days to process returns once they arrive at our location. Upon receipt of your return, we will initiate the refund process. You will receive an e-mail from Paperproducts Design confirming this.
All prices are in US dollars. For Canadian prices, see price list. Canadian prices will be applied to orders during processing.
Paperproducts Design ships FOB Novato, California. Orders ship within 3-7 business days of being processed. Please refer to the FedEx map below for estimated transit times from our warehouse. Ground shipping to anywhere in the continental US takes 3-7 business days.
Note: Oversized items may incur additional charges.
All backorders over $30 are shipped without notice unless otherwise specified.
Selling on Third-Party Websites
We allow our wholesale customers to sell PPD products on their website. Using a subdirectory of another company URL, such as Amazon, Jet, Etsy, Facebook is prohibited.